Spektrum's Service dept.

[Ruthless]

I sent in a rx for repair or replacement over a month ago. I have made several calls and have sent several e-mails, left several messages and NOTHING  I  finally sat on the phone this morning and waited on hold for over 1-1/2 hours with ZERO calls ahead of me just to have them say that yes it was received and should be looked at soon I have sent in RX's before and have had them back in-hand within 7days....    So I have concluded the the Spektrum service dept SUCKS!

 

[Cajun]

That does suck, I had heard otherwise before too...you need to get it back, I know you want that radio.

[Ruthless]

That does suck, I had heard otherwise before too...you need to get it back, I know you want that radio.

  yep, they are sending me a new one but, still sucks it has taken this long for me to even find out.
A email ,call or something would have been nice 

[Cajun]

Yeah, no doubt. I've heard good things about their customer service before, I wonder what's changed?

[Beane_O]

That does suck, I had heard otherwise before too...you need to get it back, I know you want that radio.

  yep, they are sending me a new one but, still sucks it has taken this long for me to even find out.
A email ,call or something would have been nice 

Kinda makes ya wonder if the recession is affecting them too?

[Ruthless]

No doubt  . I did get a package from Fedex with a new replacement. I guess its better late then never